i1menang Account Verification Steps
Verification is how we make sure your account and your money stay yours. We ask for a copy of your MyKad or passport and a recent proof of your registered payment method — this could be a screenshot of your Touch 'n Go eWallet or Boost account showing your name and phone number. The process is done once; after your profile is
marked verified, deposits and withdrawals run without additional document requests. Submitting clear, readable documents speeds everything up on our side. If anything is unclear during review, our live chat support will reach out directly to your registered contact.
- Prepare your identity document — A clear photo or scan of your MyKad (front and back) or passport information page — make sure all four corners are visible and readable.
- Show your linked payment account — A screenshot of your Touch 'n Go eWallet, Boost or GrabPay profile page showing the account name matching your registered i1menang details.
- Submit through the account portal — Upload both documents via the verification section inside your i1menang account settings; our team reviews submissions in queue order.
- Verified status unlocks full cashier access — Once approved, your account is marked verified — the withdrawal limit expands and no further document checks are required for standard transactions.